Privacy Policy

Your privacy matters to us. Learn how we protect your personal information.

Last Updated: June 28, 2025

Introduction

Shopy.page ("we," "our," or "us") operates as Singapore's premier shopping mall directory platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and our partner shopping mall websites operating under the shopy.page domain network.

By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Submit reviews for shops or malls
  • Contact us through support forms
  • Subscribe to newsletters or updates
  • Apply for jobs listed on mall websites
  • Register for accounts on partner mall websites

This information may include your name, email address, phone number, and any content you submit.

Usage Information

We automatically collect certain information about your device and usage of our services, including:

  • IP address and browser type
  • Pages visited and time spent on our platform
  • Search queries and preferences
  • Device information and operating system
  • Referral sources and website interactions

Location Data

With your permission, we may collect location data to provide location-based services such as finding nearby shopping malls and providing relevant store recommendations.

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and maintaining our shopping mall directory services
  • Processing and displaying user reviews and ratings
  • Responding to customer support inquiries
  • Sending administrative information and updates
  • Improving our website functionality and user experience
  • Analyzing usage patterns to enhance our services
  • Facilitating job applications and recruitment processes
  • Providing personalized shopping recommendations
  • Ensuring platform security and preventing fraud

Information Sharing and Disclosure

We may share your information in the following circumstances:

With Shopping Mall Partners

Information relevant to specific shopping malls may be shared with our mall partners to improve their services and respond to your inquiries.

With Service Providers

We may share information with third-party service providers who assist us in operating our website, conducting business, or serving users.

For Legal Compliance

We may disclose information when required by law or to protect our rights, property, or safety, or that of our users or others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Secure hosting infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing of your personal information
  • Objection: Object to processing of your personal information
  • Portability: Request transfer of your personal information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations
  • Improve our services and user experience

You can control cookie settings through your browser preferences, though this may affect some website functionality.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Website: Contact Form

Address: Singapore